After a brief interlude, you now take aim at another concept that has comfortably reached maturity…
Why does service sometimes feel magical and, on other occasions, seem positively animatronic? At what point does mechanical precision serve to sap the expression of genuine emotion? And how do bastions of hospitality ensure that their employees can truly connect with guests and make them feel unique?
Understanding Alla Vita
Featuring: Alla Vita and a Bellemore Post-Mortem